KCCEB’s Community Health Access Program (CHAP) aims to improve the health and well being of Asian immigrants in the Bay Area with special focus on Koreans. This program grew out of KCCEB’s legacy Social Services Program, which was established to serve the settlement needs of the first large wave of Korean immigrants to the U.S. who were transitioning into American life in 1977.
With lack of health care access being the major barrier to community health and well-being and anticipated legislative change, KCCEB reframed its Social Service Program as CHAP, strengthening its focus on access and proper utilization of health care in 2010. CHAP maintains innovative approaches to delivering critical social services. CHAP has provided over 33,000 service cases in the last 30 years to KCCEB’s constituencies, and has become a trusted advisor and resource hub for the community.
KCCEB employs community-based, data-driven, long-term strategies that address the public health needs of its constituency, utilizing a culturally and linguistically specific program model that focuses on: (1) a holistic, needs-based approach to providing clients with access to services and systems; (2) community-based organizing that engages and empowers the community to participate in their own success; and (3) developing and establishing traditional and innovative community partnerships and collaborations in order to address community issues.
Current Priority Areas
Education and Outreach on Covered California
A particular emphasis of CHAP currently is connecting the target population in the Bay Area to health insurance through Covered California (ACA). Started in July of 2013, this calendar year will be the culminating point of the campaign, reaching out to places in which the Asian community lives, plays, worships and shops, with languages they understand. It is currently the leading Asian/Pacific Islander (API) voice for Covered California in the Bay Area.
Exchange and Medical Expansion Enrollment
KCCEB is a designated Certified Educator & Certified Enrollment Entity of Covered CA and its CHAP program has culturally competent Certified Educators and Enrollment Assistors. KCCEB is one of the hubs to which the API exchange-eligible and MediCal expansion populations come for enrollment resources and support. Enrollment are conducted in-person, by phone, and by email.
Health Literacy Education
Asian immigrants and refugees have low health literacy, due to their language and cultural capacity. This makes them a high-risk population, vulnerable to negative health outcomes. Through CHAP, KCCEB conducts ongoing identification of risk points, culturally competent education materials production, and education of the target population on healthcare systems and languages.
KCCEB serves monolingual and LEP (limited English proficiency) populations, and language is one of the most significant barriers to health access. The San Francisco Bay Area has a long history of language rights advocacy, but there remain gaps in providing language access to LEP populations, especially in safety net facilities or in community education and prevention. KCCEB works with Volunteer Health Interpreters Organization (VHIO) to fill this gap in interpretation services in clinics, community outreach events, screening events, and document translations.
Asian Elderly Wellness Project
Based on KCCEB’s successful mobile adult day program conducted in Alameda County, this project connects elderly Asians with resources that improve their well-being and reduce isolation. In 2014, funded by Alameda and Contra Costa counties, this program becomes a formal pilot program in crafting and implementing an effective program model for hard to reach elderly population for their unique health needs.